The Problem
ZIA membership applications and payments depended on manual uploads, EFT receipts, and email confirmations. This caused delays, errors, and reconciliation challenges.
The Solution
Developed a streamlined online membership onboarding and payment workflow, including Visa + Mobile Money payments and automated renewal tracking.
- Member onboarding form
- Online payment checkout
- Membership renewals
- Receipt + email notifications
- Admin dashboard for approvals
- Event registration + payments
The Result
- Admin workload decreased significantly
- Reduced reconciliation errors
- Faster membership approvals and renewals
- Improved event capacity and attendance
Why It Worked
Centralizing membership and events payments into one automated system eliminates manual paperwork, improves transparency, and scales nationwide participation.